How to Reset a Vivo Mobile Device

How to Reset a Vivo Mobile Device: A Step-by-Step Guide

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Resetting your Vivo mobile device can be a helpful solution in various situations. Whether you’re experiencing software issues, want to sell your phone, or just need a fresh start, performing a reset can often resolve problems and restore your phone to its factory settings. In this guide, we’ll walk you through the steps to reset your Vivo mobile device safely.

Before You Begin:

Before initiating a reset, it’s essential to understand that this process will erase all data on your phone, including apps, settings, and personal files. Make sure to back up any critical data you want to keep. Additionally, ensure your phone is charged or connected to a power source to prevent any interruptions during the reset process.

Step 1: Access the Settings Menu

  1. Unlock your Vivo mobile device.
  2. Open the “Settings” app. You can usually find this app in your app drawer or by swiping down and searching for it.

Step 2: Navigate to ‘System & Updates’

  1. In the Settings menu, scroll down and select the “System & Updates” option. It might be listed simply as “System” on some Vivo devices.

Step 3: Select ‘Reset’

  1. Within the System & Updates menu, look for the “Reset” or “Backup & Reset” option. Tap on it.

Step 4: Choose ‘Factory Data Reset’

  1. You will now see several reset options. Select “Factory Data Reset” or a similar option that indicates erasing all data and returning to factory settings.

Step 5: Confirm the Reset

  1. A warning message will appear, explaining that all data will be erased. Carefully review the information.
  2. If you’re ready to proceed, tap “Reset phone” or a similar option.
  3. You may be asked to enter your phone’s PIN, pattern, or password to confirm the reset.
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Step 6: Begin the Reset

  1. After confirming, your Vivo mobile device will begin the reset process. This may take a few minutes, during which the device will erase all data and return to its factory settings.

Step 7: Set Up Your Device

  1. Once the reset is complete, your phone will reboot. You’ll be greeted with the initial setup screen, similar to when you first purchased the device.
  2. Follow the on-screen instructions to set up your device, including connecting to Wi-Fi, signing in to your Google account, and configuring settings.


A factory reset, also known as a hard reset, erases all the data and settings on your Vivo mobile device, restoring it to its original factory state. You might consider performing a factory reset if your device is experiencing severe software issues, is running slowly, or if you plan to sell or give away the device.

Yes, a factory reset will erase all data on your Vivo device, including photos, contacts, apps, and personal settings. Make sure to back up any important data before proceeding with the reset.

If you’ve forgotten your lock screen PIN or password, and you can’t access your device, you may need to perform a factory reset. However, this will result in data loss. Contact Vivo’s customer support for alternative methods to regain access to your device.

Yes, a factory reset can often resolve software-related issues by clearing out any corrupted data or problematic settings. If your Vivo device is experiencing software problems, a factory reset is a recommended troubleshooting step.

The exact steps may vary depending on your Vivo device model and software version. However, in general, you can access the factory reset option by going to “Settings,” then “System & updates,” and selecting “Reset.” Be sure to back up your data first.

No, a factory reset will not remove the operating system or pre-installed system apps on your Vivo mobile device. It will only erase user-installed apps and personal data.

No, a factory reset cannot be undone. Once you’ve initiated the reset and confirmed the deletion of data, it cannot be reversed. Ensure that you have backed up all important data before proceeding.


Performing a reset on your Vivo mobile device is a straightforward process and can be an effective way to resolve software issues or prepare your device for resale. However, it’s essential to back up any critical data before proceeding, as a factory reset erases all data on the phone.

By following the steps outlined in this guide, you can confidently reset your Vivo mobile device and have it running smoothly once again.

Please note that the exact steps and menu names may vary slightly depending on the model and version of your Vivo device, but the general process should remain consistent. If you encounter any issues or have questions during the reset process, consult your device’s user manual or Vivo’s official support resources for additional guidance.

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